Privacy Policy

Your privacy is important to us. This Privacy Policy explains how WebflowStudio Ltd collects, uses, and protects your personal information when you visit our website or use our services.

Last updated: January 15, 2025

Effective date: January 15, 2025

1. Introduction

WebflowStudio Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website webflowstudio.com and use our web design and development services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Subscribe to our newsletter or mailing list
  • Fill out contact forms or request consultations
  • Purchase our web design and development services
  • Participate in surveys, contests, or promotions
  • Communicate with us via email, phone, or live chat

This personal information may include your name, email address, phone number, company name, job title, mailing address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device identifiers and technical information
  • Click patterns and navigation behavior

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience. These technologies help us understand how you interact with our website and allow us to remember your preferences. You can learn more about our use of cookies in our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • • Provide and maintain our web design services
  • • Process transactions and send confirmations
  • • Create and manage user accounts
  • • Deliver customer support and assistance

Communication

  • • Send service-related notifications
  • • Respond to inquiries and requests
  • • Provide technical support
  • • Send newsletters and marketing materials

Improvement & Analytics

  • • Analyze website usage and performance
  • • Improve our services and user experience
  • • Develop new features and offerings
  • • Conduct research and analytics

Legal & Security

  • • Comply with legal obligations
  • • Protect against fraud and abuse
  • • Enforce our terms of service
  • • Safeguard our rights and property

4. Information Sharing and Disclosure

We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is important to us, and we are committed to keeping your information secure.

Limited Sharing Scenarios

We may share your information in the following limited circumstances:

We only share information when necessary and always with appropriate safeguards in place.

  • Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving users (hosting, analytics, payment processing, email services)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to the sharing of your information
  • Safety and Security: To protect the rights, property, or safety of our users, company, or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and monitoring
  • Access controls and authentication

Organizational Measures

  • Employee training on data protection
  • Confidentiality agreements
  • Incident response procedures
  • Regular policy reviews and updates

Important Security Notice

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures and stay ahead of emerging threats.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction and Updates

You can update, correct, or modify your personal information at any time.

Deletion (Right to be Forgotten)

You can request deletion of your personal information, subject to certain legal limitations.

Restriction of Processing

You can request that we limit how we use your personal information.

Objection to Processing

You can object to certain types of processing of your personal information.

Marketing Preferences

You can opt out of marketing communications at any time using unsubscribe links or contact us directly.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

We may need to verify your identity before processing your request to ensure the security of your information.

7. International Data Transfers

WebflowStudio Ltd is based in the United Kingdom, but we may transfer your personal information to countries outside your country of residence. These countries may have different data protection laws than your country.

Transfer Safeguards

When we transfer your personal information internationally, we implement appropriate safeguards to ensure an adequate level of protection, including:

  • • Standard Contractual Clauses (SCCs) approved by the European Commission
  • • Adequacy decisions by relevant authorities
  • • Certification schemes and codes of conduct
  • • Other legally recognized transfer mechanisms

By using our services and providing your personal information, you consent to the transfer of your information to countries outside your country of residence, including countries that may not have the same level of data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Notification Methods

  • Update the "Last updated" date at the top of this policy
  • Post the updated policy on our website
  • Notify you via email for material changes
  • Display prominent notices on our website

Your Continued Use

Your continued use of our services after we post any modifications to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using our services.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We are here to help and address any privacy-related inquiries you may have.

Get in Touch

Address

71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

Business Hours

Monday - Friday: 09:00 - 18:00
Weekend: Closed

Quick Actions

Privacy Officer

For privacy-specific inquiries, you can also reach out to our Data Protection Officer directly.

[email protected]

10. Additional Information

Legal Compliance

  • • UK GDPR Compliance
  • • Data Protection Act 2018
  • • Privacy and Electronic Communications Regulations (PECR)
  • • California Consumer Privacy Act (CCPA) where applicable

Important Reminders

  • This Privacy Policy is part of our Terms of Service
  • We may request additional information to verify your identity
  • Some rights may be subject to legal limitations or exceptions
  • We will respond to your requests within applicable timeframes